# Click & Collect

What is Click & Collect?
using Click & Collect, you can order your favourite products online and collect them from the click
and collect area close to you.
Benefits of Click & Collect
• Shop and pick up your products at your convenience
​• Pay securely online with your preferred mode of payment
​• Choose the collection slot that suits your needs the best, at your own pace

## How it works

- Ensure you arrive within the chosen slot to collect your products to make the most of our service.
- Follow the signage for Click and Collect.
- Bring your order confirmation and an identity proof.
- If you send a representative to collect the order, they should carry your order confirmation details.
- The articles will be handed over to you by one of our friendly co-worker.
- Check if all items are correct according to your order and confirm receiving your items.
- You can leave and enjoy your new purchase!
- If one or more of your ordered items become unavailable, we will notify you by call before your selected pick-up timeframe.
- Order will be auto cancelled if not collected within 1 day of the collection date.
- The paid amount will be refunded into the original mode of payment.
- In case you wish to change the time slot for collection or cancel the delivery, please write to us at least two hours before your allocated slot time or reach out to our Customer Care Centre on 1800 419 4532 from 8 am to 10 pm.